PT billing is time-unit math plus Medicare plan of care compliance. Miss the 8-minute rule and units get cut. Miss plan of care signatures and everything denies. We manage both.
We see the same patterns across physical therapy groups. The leaks are specific, recurring, and fixable with coding discipline and payer-aware claim construction.
Not a complete list. A representative slice of the codes that drive revenue and denials for physical therapy practices.
| Code | Description | Profile |
|---|---|---|
| 97161 | PT eval, low complexity | High volume |
| 97162 | PT eval, moderate complexity | Modifier-sensitive |
| 97163 | PT eval, high complexity | Denial-prone |
| 97110 | Therapeutic exercise, 15 minutes | High volume |
| 97112 | Neuromuscular reeducation, 15 minutes | Modifier-sensitive |
| 97140 | Manual therapy, 15 minutes | Denial-prone |
| 97530 | Therapeutic activities, 15 minutes | High volume |
8-minute rule applied to mixed remainders. Eval complexity selected based on documentation (not default to low). Plan of care tracked with Medicare physician signature within 30 days. KX modifier applied when therapy cap approached, with documentation supporting medical necessity.
Pattern we see. Plan of care not signed within 30 days, 8-minute rule unit cuts for insufficient time documentation, and therapy cap denials without KX modifier.
How we fix it. Every denial is logged against its CARC/RARC code and routed to a coder who owns the appeal. We rebuild the claim with the documentation the payer is actually asking for, not a generic reconsideration letter. Recovery rate on appealable physical therapy denials averages above 60 percent.
A written 30-day diagnostic. Dollar figures against every finding. No obligation.